About Us - 360 Facilities

360 Facilities was founded to cut out the middleman.

The facilities and cleaning industry has a long-standing problem a lack of visibility, accountability, and connection between the company that holds the contract and the people actually delivering the service.

In many cases, Tier 1 Facility Management providers such as JLL or BGIS engage Tier 2 contractors like Vivid or Pickwick, who then subcontract work again to local operators. These local contractors often engage individuals under ABNs, meaning the primary contract holder has no direct relationship with the technicians or cleaners representing their brand every day.

This layered subcontracting model dilutes responsibility, inflates costs, and erodes quality leaving clients in the dark about who is actually maintaining their facilities. 360 Facilities was created to change that. We deliver direct, transparent facility management and cleaning solutions self-performed, accountable, and supported by real-time proof of service technology. Every cleaner, technician, and manager representing 360 is known, trained, and supported, ensuring the highest standard of quality and reliability.

Award Wages

Commitment to fair work regulatory obligations.

At 360, we prioritise fair and equitable compensation practices for all our employees. We ensure that every member of our team receives remuneration in accordance with the Australian National Employment Standards (NES) and the applicable Cleaning Services Award MA000022. This commitment not only reflects our dedication to compliance with labour regulations but also demonstrates our respect for the rights and well-being of our workforce.

360 stands as a responsible employer, valuing the contribution of our employees and ensuring their compensation aligns with industry standards and legal requirements..

Modern Slavery

Voluntary submission to ABF registry.

In Australia, the cleaning sector poses a notable risk for modern slavery. As a major employer in this sector, we fully acknowledge our responsibility to eradicate any trace of modern slavery within our organisation and supply chain. We prioritise ethical employment practices and responsible procurement.

To safeguard against human rights violations, we’ve implemented comprehensive policies, procedures, and resources. Our commitment extends to our partners and contractors, who are mandated to provide their own Modern Slavery Policies and procedures. Regular audits are conducted to ensure strict compliance.

In our dedication to transparency and accountability, 360 voluntarily submitted its Modern Slavery Statement to the Australian Border Force register. We stand firm in our commitment to combat modern slavery and promote ethical practices throughout our operations.

Indigenous Engagement

Meaning Career Pathways and Employment.

At the heart of our mission lies a steadfast commitment to addressing the imbalances that affect remote, regional, and underserved communities. In this spirit, we prioritise the empowerment of Aboriginal and Torres Strait Islander communities, endeavoring not only to open up better avenues for employment but also to nurture growth and advancement. Our initiatives are designed to foster deep respect for the rich and diverse heritage of these communities, and we are dedicated to integrating a genuine appreciation of this cultural wealth throughout the fabric of our organisation.

Our dedication to ‘actions, not words’ is further exemplified by the establishment of our joint venture, 360 Indigenous Services. This venture is not just a statement of intent; it’s a living, breathing embodiment of our commitment to creating meaningful employment and robust career pathways. It stands as a beacon of what can be achieved when intention is coupled with action—a dynamic force for change that propels us towards a future where equality, opportunity, and respect are not just ideals, but realities for the Aboriginal and Torres Strait Islander communities. This is our pledge, our journey, and our contribution to a more equitable world.

Diversity and Inclusion

Welcoming individuals from all walks of life.

At 360 diversity and inclusion are fundamental to our core values. We proudly champion a diverse and inclusive workplace that encompasses individuals from all walks of life, including veterans, individuals with disabilities, and members of the LGBTQ+ community.

Our commitment extends beyond our workforce to our engagement with communities and partners. We actively seek to build respectful and sustainable relationships with a wide range of Through our actions and initiatives, we aim to bridge gaps, promote understanding, and create opportunities for change. We believe that diversity is not only a source of strength but alsoa catalyst for innovation and excellence.

At 360, we don’t just embrace diversity and inclusion; we live and breathe them, ensuring that they remain at the heart of everything we do, fostering an environment where every individual, regardless of their background, feels valued, respected, and empowered.